One Question To Rule Them All - Getting Honest User Feedback
One of the big issues with in person user testing is that people lie to you. Not in the sense that they want to hide something from you but rather that they don’t want to hurt your feelings. There are a lot of techniques to combat this; but I’d like to share with you one of my favorite questions that really allow your users to open up to you: “Let’s pretend this is baseball....